Help center
Quick answers on payments, delivery, regions and refunds. Still stuck? Live chat is one tap away.
01Payments
How do I pay?
All methods available at checkout. Available methods appear at Shopify Checkout.
When is my payment confirmed?
Once checkout completes successfully. Your order confirmation email includes a link to track your order.
02Delivery
How do I receive my top-up?
After payment, open your order chat or contact support with your order number. We confirm your player ID, then deliver your credits or gift card code.
How long does delivery take?
Typical delivery: 5–30 minutes. Support hours: 24/7 via order chat.
03Regions
Which regions do you support?
Valorant, Roblox, League of Legends, Free Fire and Xbox are US region. PlayStation Store cards are USA or UAE. PUBG Mobile UC and Conquer Online points are Global.
04Refunds
Can I get a refund?
Read the full refund policy.
I entered the wrong player ID. What now?
Tell us in your order chat right away, before delivery.
No answers match that search. Try another word, or ask us in live chat below.
Talk to a person in live chat
Questions before you buy, or help with an order. If you already ordered, use the chat link in your email so we see your order details.
SUPPORT HOURS: 24/7 via order chat